Results for “problem”
20 articles found
- Troubleshooting common problemsMost problems have a quick fix. Start with the section that matches what you see. Before you start Note any error reference shown in the message (a short code l…
- Clearance checks and collisionsCatch layout problems early: furniture that overlaps, doors that can't open fully and walkways that feel tight. Before you start A furnished room. The checks ru…
- 360° panoramas…nd social sites that accept 2:1 panoramas. Common problems The panorama is mostly sky and roof. It was taken from the orbit camera high above the plan. Use Walk…
- 3D view and walkthroughs…upports. See VR headsets and AR on phones. Common problems 3D is black or missing. Your browser may have lost its graphics context (for example after the comput…
- A quick tour of the editor…od+K to search commands and help articles. Common problems I can't find a tool. Press Mod+K and type what you want to do, e.g. "add a window". The canvas moved…
- Add a roof: gable, hip, shed or flat…tities are surface areas and lengths only. Common problems "Draw closed walls on this floor first." The roof needs a closed outline. Close any gaps in the outer…
- Add or remove seats…a member never silently changes your bill. Common problems "No seats available" when inviting. Add a seat first, or invite the person as a free guest. My reduct…
- AI layout assistant: what it does, limits and privacy…ng unusual demand. See Fair use explained. Common problems "AI processing is turned off for this workspace." Ask an owner or admin, or keep working manually. Th…
- Ask HomeDesigner.io: the help assistant…a limit, wait a few minutes or contact us. Common problems "The assistant isn't configured on this server." This installation has no AI provider set up. Use sea…
- Browser support and performance…ing continues to work and we tell you why. Common problems "Your browser doesn't support 3D." Enable hardware acceleration or update the browser. 2D still works…
- Cancel your subscription…ubscription. Your work is all still there. Common problems I cancelled by mistake. See Changed your mind? above. I don't see "Resume subscription". It's only of…
- Create your own materials…r; it just isn't offered for new surfaces. Common problems The texture looks stretched or tiny. Check One tile covers: it's the real-world size of the image you…
- Currency, taxes, invoices and payment methods…support team handles payment disputes too. Common problems Wrong billing address or tax ID on invoices. Update it in the billing portal; future invoices use the…
- Decks, patios and gardens…Site boundary, slopes and spot elevations. Common problems The deck shows as an indoor room in totals. Rename it and exclude it from area totals in room details…
- Dimensions and units…and schedules. The basis is always stated. Common problems "12 6" was rejected. Two bare numbers are ambiguous. Type 12'6" or 12 ft 6 in. Negative numbers are r…
- Doors and windows…s an RV door are cut to the wall's height. Common problems "The opening doesn't fit on this wall." It's wider than the wall or overlaps another opening. Reduce…
- Draw a floor plan: outside walls first, then rooms…the edge, the plan scrolls along with you. Common problems "A wall stops short" in the Plan guide: a wall end isn't connected, so the room isn't closed. Click C…
- Draw rooms and walls…rooms without adding a wall between them. Common problems "That length is too short for a wall." Walls must be at least 5 cm (about 2 in) long. A room disappea…
- Drawing sets: vector PDF plans, elevations, sections and schedules…look. Both print at the same exact scale. Common problems The ruler measures short. The printer scaled the page. Print at 100% / Actual size. A sheet says part…
- Editing together, comments and conflicts…eopen later). Guests can comment for free. Common problems "This item was changed by someone else." Your view has been refreshed; make your change again. I don'…