Results for “help”
20 articles found
- Getting help: how support works…hat you were doing when it happened. Where to get help Search this help center — press Mod+K in the app or use the search on /help. Signed in: open Help & suppo…
- Ask HomeDesigner.io: the help assistant…* answers questions about using the app from this help center. Every answer links to the articles it used, so you can check the details yourself. Before you sta…
- Glossary…sign), plus the sample homes and Build with AI to help you start. Subscribing lifts its limits — see How pricing works. Full seat A paid seat for someone who ed…
- Release notes: HomeDesigner.io 1.0Released October 2026.* Our first public release. Design 2D drawing with rectangles, L- and U-shapes, polygons, individual straight walls at any angle, snapping…
- Troubleshooting common problems…message (a short code like a1b2c3d4e5f6a7b8). It helps us find exactly what happened. "Offline" or "Couldn't save" Check your internet connection. Your edits a…
- Export formatsGet your design out in the format the next person needs — a contractor, a CAD user, a spreadsheet or another 3D tool. Before you start Edit or export permission…
- High-resolution renders…t 3D view). A device with a capable graphics card helps for 8K. Steps In 3D, frame the shot and choose Render. Pick a resolution: Preview, HD, 4K or 8K, and an…
- Your first floor plan in 15 minutesBy the end of this tutorial you will have a real, measured room with a door, a window and a sofa, and you will have walked around it in 3D. No CAD experience ne…
- 3D view and walkthroughs2D and 3D are two views of the same model — change one and the other updates immediately. Before you start A browser with WebGL (all supported browsers have it)…
- Furniture, fixtures and custom itemsFurnish rooms with items that have real-world dimensions, so what fits on the plan fits in the house. Before you start A room drawn on the current floor. The ca…
- Room scanning and device supportWe want you to know exactly what works on your device before you rely on it. Before you start Nothing to install. Everything that's available runs in your brows…
- AI layout assistant: what it does, limits and privacy…cription. The Free plan includes Build with AI to help you start, but not the assistant. A project with at least one room. AI processing enabled for your worksp…
- Decks, patios and gardensDesign the outside as carefully as the inside: a deck that catches the evening sun, a patio big enough for the table you want. Before you start A project with t…
- How pricing works…owser, downloaded to your device Build with AI to help you start (up to 3 plans a day) It doesn't include: More floor plans, designs (alternatives) and workspac…
- A quick tour of the editor…eyboard shortcut, or Mod+K to search commands and help articles. Common problems I can't find a tool. Press Mod+K and type what you want to do, e.g. "add a wind…
- AccessibilityWe want everyone to be able to plan their home. Our target is WCAG 2.2 level AA for the interface around the canvas. Read our accessibility statement for formal…
- Cancel your subscriptionYou can cancel at any time. Here's exactly what happens. Before you start You must be the account owner (the person who owns the workspaces and pays). Admins of…
- Doors and windowsDoors and windows are hosted by walls: they move with the wall, cut a clean opening in 2D and 3D, and can't float in space. Before you start At least one wall d…
- Draw rooms and wallsDraw the shape of your home quickly and accurately, then refine it with exact numbers. New plan? Start with the outside walls — see Outside walls first. Before…
- Drawing sets: vector PDF plans, elevations, sections and schedulesA drawing set is a single PDF with one drawing per sheet, ready for a builder, a permit pre-check or your own records. Lines are true vectors: sharp at any zoom…